CRM

CRM CONSULTING SERVICES

CRM consulting services can help you fight scattered customer data, poor lead conversion and low sales rates. For more than 11 years, GoAgile has been helping B2C and B2B companies advance in customer acquisition, conversion, retention and get a tangible revenue increase with the power of leading CRMs: Salesforce and Microsoft Dynamics 365.

WHAT YOU GET WITH CRM CONSULTING FROM GOAGILE

CRM consulting services help companies to improve their business outcomes in the following ways:

Without CRM Consulting You May Have

Patchy and incomplete customer infoLow-performing sales repsIneffective cross-departmental collaboration due to the lack of CRM integration with other enterprise systemsDecreased customer loyalty due to bad customer experienceCRM investments that do not pay offHampered decision- making due to poor data quality and, as a result, inaccurate report.

 

CRM Consulting Brings You

360-degree customer viewIncreased productivity of sales, marketing and customer service employeesEfficient cross-departmental collaboration due to integrated systems and joint workflowsBetter customer satisfaction and retentionHigh ROI of your CRM investmentImproved decision-making based on reliable reporting and forecasting.

WHY CHOOSE GOAGILE AS YOUR CRM CONSULTING PROVIDER

  • 11+ years in CRM consulting and CRM development.
  • Extensive industry expertise in manufacturing, retail, professional services,
  • healthcare, banking, telecoms, etc.
  • Partnerships with leading CRM vendors: Microsoft Gold Partner and
  • Salesforce Consulting Partner.
  • Ample portfolio of CRM consulting projects for enterprise customers.

CHOOSE YOUR CRM CONSULTING OPTION

GoAgile’s ample CRM experience allows responding to your business challenges with the following variations of CRM consulting service delivered by our firm:

 

Improvement Consulting For B2B And B2C Businesses

To help your CRM support your business objectives or keep up with business process changes.

Our CRM consultants will:
Inspect the financial efficiency of your current CRM and suggest technical and process improvements to achieve higher ROI.
Create a comprehensive CRM strategy to provide for smooth CRM evolution.
Suggest CRM configurations, customizations and integrations.

 

Migration Consulting For B2B And B2C Businesses

To help you change your current CRM platform, or make a shift to the cloud.

Our CRM consultants will:
Advise on CRM platform selection.
Devise a CRM implementation strategy to power your new CRM with the best of your legacy CRM, and make it fill the gaps the previous system had.
Plan the migration process for smooth transition.

Consolidation Consulting For B2B Businesses

To help you bring several CRMs under one roof.

Our CRM consultants will:
Define your business challenges and find ways to solve them with CRM functionality.
Perform cost benefit analysis of a future consolidated CRM.
Plan the implementation of consolidated CRM.